Below is a step by step process on how to expedite getting your print order in your hands. Hopefully we were able to explain everything in plain English but if you're still having problems understanding how to submit an order then give us a call at 877.281.1421, we'll be happy to help you out!

How to get your print job printed and shipped in a timely manner: There are a few things you can do to help ensure your print job gets shipped out in a timely manner: 1. Submit your graphic images so they fit our required specifications. If the graphic image submitted is consider unusable and you cannot be reached then your print job will stalled until a usable graphic image is submitted. Visit the Submit Arkwork web page for more information. 2. All orders ship UPS Ground unless otherwise requested (some exceptions may apply). Expedited shipping via UPS available. Special shipping request, such as using the USPS, Truck or other shipping method can accommodate but will likely delay shipping at least one day and incur additional charges. The shipping department is incredibly busy and they have a method to their madness (so they say). When a special shipping instruction comes up they are forced to break their routine therefore causing a delay in shipping. 3. Provide the correct shipping information as to where your order is to be shipped. Contact Name (First, Last) Company Name (if any) Street/Route Number Street/Route Name Unit # (if any) City State Zip Code (5 digits) Note: Shipping method or location can be changed prior to an order reaching the shipping department for a $25 change fee; once an order has reached the shipping department shipping method or location cannot be changed. 4. Place your order online; sending an email, fax, or phone call in no way constitutes that an order was placed. Orders submitted by mail require payment in full, ready to use graphic images and completed order form. If you do not place the order online then we cannot guarantee regular turnaround. Placing an order is very user friendly guiding you through the entire ordering process step-by-step. When you get to the payment section of our ordering system you will see a detailed description of what you're ordering and the shipping instruction. 5. Save each of your artwork images in separate graphic files and name them accordingly. Don't forget to convert your files to CYMK color mode. For double sided print jobs it is perferred that you submit your graphic images as two separate files, NOT combined into one zipped file. Name your artwork graphic files so that the name also indicates whether the graphic is the front or back image of a double sided print job. Examples: yourproject_front.pdf yourproject_back.pdf yourproject_1.pdf yourproject_2.pdf Using clear, understandable graphic file names when an image is submitted requires less time getting your print job from prepress to the print press more quickly shortening overall the turnaround time. Important: Your print job will be printed the way your graphic image is submitted so make sure you have it right upon submission. We are good about contacting clients who submit graphic files in an incorrect manner but occasionally an incorrect graphic file gets through and is printed and is not what the client wanted.

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What to know before you submit your order:

Monthly Promotion    How to Submit Artwork    Graphic Design Services

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MTG Marketing 4297 Mt. Putman Avenue San Diego CA 92117-4748	887.281.1421 Toll Free 619.889.5776 Office 858.598.6640 Fax
monthlyspecial@mtgmprinting.com

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